Payment and Shipping

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, England Great Britain), Estonia, Finland, France, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovak Republic, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arabian Emirates (U.A.E), Ukraine, United States (United States of America), Vietnam

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We do not charge any shipping costs.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Zone 1 (7,55 €): Austria, Belgium, England (UK), Luxembourg, Netherlands

Zone 2 (9,55 €): Canada, Denmark, Czech Republic, Estonia, France, Hungary, Italy, Latvia, Lithuania, Monaco, Norway, Poland, Romania, Slovakia, Slovenia, Spain, Sweden

Zone 3 (12,55 €): Australia, Bulgaria, China, Croatia, Cyprus, Finland, Greece, Ireland, Japan, Malaysia, Malta, New Zealand, Portugal, Singapore, South Korea, Switzerland, United States (United States of America)

Zone 4 (16,55 €): Argentina, Brazil, Hong Kong, India, Mexico, Philippines, Saudi Arabia, Taiwan, Turkey

Zone 5 (20,55 €): Cambodia, Chile, Colombia, Israel, United Arabian Emirates U.A.E.

Zone 6 (23,55 €): South Africa

Zone RoW 4 (12,55 €): Iceland, Liechtenstein, Ukraine

Zone RoW 5 (20,55 €): Thailand, Vietnam


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 3 days, for deliveries abroad within 3 - 12 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.


Accepted Payment options
 

-  Prepayment via transfer
-  Payment via credit card
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via PayPal Plus (credit card, direct debit, invoice)
-  Payment via Sofortüberweisung [immediate transfer] (via Klarna)
-  Payment by invoice (via Klarna)
-  Payment via instalment purchase (via Klarna)
-  Payment via Giropay
-  Payment via Apple Pay
-  SEPA Überweisung, iDEAL, Bancontact


Further details on payment
 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract..


Our bank account:

Eckernförder Bank Volksbank-Raiffeisenbank
IBAN: DE37 2109 2023 0010 2346 20
BIC: GENODEF1EFO



In case of questions, please contact us at the contact details mentioned in the Legal Notice.